ES Group Digital

freshsales automation

Improving Sales Productivity with Freshsales Automation

Improving Sales Productivity with Freshsales Automation In today’s fast-paced business environment, sales teams are constantly seeking ways to boost their productivity and efficiency. One powerful tool that has emerged to address this need is sales automation. Freshsales, a leading CRM solution, offers a suite of automation features designed to streamline sales processes and maximize productivity. […]

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ticket management in freshdesk

The Importance of Efficient Ticket Management for Customer Support Teams

The Importance of Efficient Ticket Management for Customer Support Teams In the world of customer support, effective ticket management is the cornerstone of providing outstanding service. It’s the mechanism that ensures inquiries are addressed promptly, problems are resolved efficiently, and customers are left satisfied. One platform that excels in this aspect is Freshdesk—a customer support

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